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31.
Sinickas, Angela D. How to measure your communication programs
Irvine : Sinickas Communications Publishing, 1997. Separately pagination.
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33.
Mintzberg, Henry The Rise and Fall of Strategic Planning
New York : The Free Press, 1994. 458 p.
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34.
Kouzes, James M. The Leadership challenge
San Francisco : Jossey-Bass Publ., 1991. XXX, 362 p.
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36.
Armstrong, Michael A Handbook of management techniques
London : Kogan Page Ltd., 1993. 617 p.
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37.
Gummesson, Evert Qualitative methods in management research
Newbury Park : Sage Publ., 1991. XI, 212 p.
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