The business environment -- Introduction to business -- Responsible business -- Global business -- Business ownership and entrepreneurship -- Types of business ownership -- Small business, entrepreneurship, and franchises -- Management and organisation -- Leadership and managing a business -- Flexibility within the organisation -- Products and services -- Human resources -- Recruitment and retaining the best employees -- Employee motivation and team building -- Marketing, social media and e-business -- The marketing concept -- Product development and pricing strategies -- Marketing channels -- Marketing communications -- Social media and e-business -- Accounting, finance and investment -- Introduction to management accounting -- Money and the banking system -- Financial management -- Personal finances and investments.